Account Receivable Specialist

CDW Corporation

The Accounts Receivable Specialist manages a portion of the organizations accounts receivable to ensure that CDW customers are paying invoices in a timely manner while preserving our customer relationships and supporting the Sales Department.

 

Key Areas of Responsibility

• Continuously review top owing and past due accounts.
• Analyze and reconcile complex customer accounts.
• Contact customers to resolve invoice concerns and ensure prompt payment.
• Collaborate cross-functionally to resolve customer issues.

Responsibilities

• Identify accounts that need to be prioritized and escalated.
• Proactively build and maintain positive working relationships with internal and external stakeholders.
• Support the outsourced team by answering or forwarding emails, suggesting account holds and proactively recommending next steps in the collection process. (responsibility specific to those supporting RMS),

Minimum Qualifications

• High School diploma or equivalent.
• One of the following criteria:
• 3 years of professional experience.
• Previous collections, accounts receivable or accounting experience.

Other Required Qualifications

• Strong analytical skills with critical attention to detail.
• Excellent written and verbal communication skills with the ability to effectively interacts with all stakeholders.
• Proficient in Microsoft Office applications.
• Demonstrated ability to work independently with little direction.
• Strong organizational skills with the ability to adapt quickly to change.

Preferred Qualifications

• Bachelor’s degree.

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