Senior Unix Administrator (Solaris, AIX & HPUX)
Hewlett-Packard Company
Hewlett Packard Company provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.
HP is seeking to identify highly motivated and qualified individuals for various future opportunities as Senior Unix Administrator.
In anticipation of these opportunities becoming available, completing a profile will allow us to evaluate your qualifications and interests and will allow us to stay connected.
Duties and Responsibilities:
- Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
- Incident Management: Resolve single- and cross technology incidents independently. Work with team members to resolve unusually complex or cross technology incidents.
- Escalation Management: identify, manage, and lead escalations through L3. Work with others to help manage escalations through L5.
- Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
- Change Management/Implementation: Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs. May lead or participate in a Change Advisory Board.
- Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment.
- Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
- Solution Design: Apply HP solutions to meet highly complex customer and/or trade/HPIT infrastructure needs.
- Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings.
- Project Management: Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation.
- Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer.
- Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Lead teams which address operational processes and policies in work area. Seen as a resource to the team in one or more technical or business areas. Becoming a trusted advisor inside and outside the team/technology area. Typically advises or sets direction for:
- Group(s) of customers with similar needs
- Region
Responsibilities
Key requirements of the role are:
- Candidates must have at least a Bachelor's/College Degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent experience.
- At least 5 years working experience in HPUX / Solaris Administration
- Can do shifting work and/or graveyard shifts.
- Solid HPUX, Solaris work experience
- Strong in service support operations.
- Background in Change, Problem, and Release Management is a plus.
- HPUX / Solaris Certified or equivalent is a plus.
- Experience on working with the following technologies:
- HP Serviceguard
- Solaris Clustering
- Veritas Volume Management
- Veritas Cluster Management
- Working knowledge and experience in AIX and Linux is a big plus.
- ITIL Practitioner certified and/or extensive experience in ITIL processes is a plus.
- Is strong in written and oral communication.
- Can work remotely with his peers/team.
- Supervisory Experience is a plus.
SENIOR UNIX ADMINISTRATOR
Duties and Responsibilities:
- Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
- Incident Management: Resolve single- and cross technology incidents independently. Work with team members to resolve unusually complex or cross technology incidents.
- Escalation Management: identify, manage, and lead escalations through L3. Work with others to help manage escalations through L5.
- Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
- Change Management/Implementation: Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs. May lead or participate in a Change Advisory Board.
- Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment.
- Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
- Solution Design: Apply HP solutions to meet highly complex customer and/or trade/HPIT infrastructure needs.
- Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings.
- Project Management: Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation.
- Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer.
- Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Lead teams which address operational processes and policies in work area. Seen as a resource to the team in one or more technical or business areas. Becoming a trusted advisor inside and outside the team/technology area. Typically advises or sets direction for:
- Group(s) of customers with similar needs
- Region
Key requirements of the role are:
- Candidates must have at least a Bachelor's/College Degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent experience.
- At least 5 years working experience in HPUX / Solaris Administration
- Can do shifting work and/or graveyard shifts.
- Solid HPUX, Solaris work experience
- Strong in service support operations.
- Background in Change, Problem, and Release Management is a plus.
- HPUX / Solaris Certified or equivalent is a plus.
- Experience on working with the following technologies:
- HP Serviceguard
- Solaris Clustering
- Veritas Volume Management
- Veritas Cluster Management
- Working knowledge and experience in AIX and Linux is a big plus.
- ITIL Practitioner certified and/or extensive experience in ITIL processes is a plus.
- Is strong in written and oral communication.
- Can work remotely with his peers/team.
- Supervisory Experience is a plus.
Typical skills include:
- (strong) understanding of technology in direct responsibility
- (developing) understanding of other technology sub-areas
- General understanding of related technologies
- (strong) Customer Service
- General Project Management
- (developing) Influencing Others
- (developing) Customer/Vendor Management
- (developing) Business Analysis
- (developing) General Financial Management
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