As the Administrative Director, you will assist in the planning, development and continued operations for a multi-physician, single or multi-practice department. You will coordinate the resources of multiple administrative disciplines/functions to fulfill programmatic directions and goals including, but not limited to, marketing strategy, revenue cycle, physician referral relations, patient satisfaction targets and related measures to achieve total quality improvement. You will also ensure the efficient and compliant operational performance. Additionally, you will develop support systems for referrals, assessment and recommendations regarding procurement and staffing.  Finally, you will support revenue cycle functions, Quality and Service Excellence initiatives.

 

• Coordinates administrative functions. Plans and supports program development of the Department/Division.
  • Coordinates activities including growth objectives, space allocation, procurement of technological equipment, data planning, developing goals and objectives, capital requirements and desired outcomes of programs.  Serves as a liaison with Administration in planning, developing, implementing and evaluating operations.
  • Reviews comprehensiveness of programs on an ongoing basis and develops strategies for program adaptation to market changes.
  • Prepares reports and documents for Certificate Of Need (CON) applications.  Plans and coordinates construction projects.
  • Monitors program components relative to criteria by regulatory agencies.
  • Works in collaboration with Research Institute to oversee research operations.
• Manages in a fiscally responsible manner.
  • Assists in the preparation and monitoring of annual budgets - operational, personnel and capital.
  • Develops and presents annual fund budgets including forecasting of revenue trends and expense analyses.
  • Monitors and communicates budgetary variances and progress in budget revenue performance.
  • Participates in key revenue cycle functions including, but not limited to, scheduling, verification of insurance and demographic information, collection of co-pays, charge captures and referral management.
  • Understands Operation's responsibility in supporting research initiatives.
• Oversees daily operations and manages all non-clinical personnel in the Department/Division and all related areas.
  • Hires, trains, disciplines and supervises staff.  Evaluates performance and ensures efficiency in their roles.  Completes appraisals on a timely basis.
  • Oversees staff scheduling ensuring adequate coverage at all times. 
  • Applies new concepts and techniques to streamline operations and improve outcomes.  Identifies and implements technology to improve operations, when appropriate.
  • Assigns and ensures work is carried-out.
  • Acts as a liaison between attending physicians, patients, visitor's guests and staff.
  • Answers questions regarding the Operation based on need-to-know and adherence to patient privacy.
• Coordinates and oversees the resources of multiple administrative disciplines/ functions.
  • Coordinates efforts to prioritize needs of programs across departmental lines.
  • Works with administrative and clinical leadership to develop, implement and oversee clinical programs.
  • Participates in monitoring and evaluating a program's inception and performance using metrics such as volumes, referrals and trends.
  • Collaborates with Faculty Practice Plan (FPP) regarding billing practices and collection of Part B revenues.
  • Maintains current knowledge of all billing, coding and reimbursement related issues applicable to administration of operations and facilitates staff education regarding changes.
  • Structures the appropriate flow of data to insure timely and appropriate management of clinical and financial issues.
  • Establishes and maintains a working relationship with the physician staff with respect to their compliance and performance related to billing, coding and regulatory agency standards.
  • Oversees and coordinates Residency and Fellowship programs.
• Ensures the continual efficient and compliant operational performance.
  • Ensures compliance with all JCAHO, NYS DOH, Public Health Law, Institutional and Departmental rules and regulations through maintenance of the operation's Policy and Procedure Manual.
  • Reviews and ensures all changes in various regulatory agency standards and/or public health law are represented in the Policy and Procedure Manuals.
  • Identifies quality benchmarks using regional and national data to monitor programmatic quality and identify opportunities for improvement.