Associate Director, Data Management

Quintiles Transnational Corporation

Quintiles (NYSE: Q) is the world’s largest provider of biopharmaceutical development and commercial outsourcing services with a network of more than 29,000 employees conducting business in approximately 100 countries. We helped develop or commercialize all of 2013’s top-100 best-selling drugs on the market.

Quintiles applies the breadth and depth of our service offerings along with extensive therapeutic, scientific and analytics expertise to help our customers navigate an increasingly complex healthcare environment as they seek to improve efficiency and effectiveness in the delivery of better healthcare outcomes. To learn more about Quintiles, please visit www.quintiles.com

Job Title
Associate Director, Clinical Data Management
Effective Date 
January 1, 2007
Reports to
Director, Clinical Data Management or Designee
Job Family 
Clinical Data Management
Grade
33 
Sub-Family 
Data Management
FLSA Status (US Only)
Exempt 
Job Code 
16215

PURPOSE
Lead Functional Department of Data Management professionals to efficiently produce databases that meet customer
requirements.

RESPONSIBILITIES
• Manage a Functional Department of Data Management staff. Size of team could vary from 15-40, and may be a first-line
or second-line management position.
• Define and prioritize resource requirements and manage resource assignments across projects.
• Monitor and manage utilization and productivity of Functional Department.
• Assess and document competency of staff to satisfy position responsibilities. Regularly set goals and evaluates and
documents performance.
• Define recruiting strategies and staffing needs based on hard backlog.
• Define and implement department objectives consistent with broader office company objectives.
• Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF (case report
form), database design and set-up, validation definition and programming, Data Management Plan and database
deliverables to internal and external customers.
• Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency.
• Monitor quality and efficiency across projects to identify trends and opportunities for improvements. Ensure sharing of
learning across projects.
• Participate in defining strategies for new processes and technology at either regional or global level.
• Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of
work.
• Define and implement training/professional development strategy for Functional Department.
• Mentor staff members to develop Data Management process, system, and drug development expertise.
• Manage relationship with customer at both the project team level and with functional peers.
• Provide operational input into proposals and scope of work. Participate in proposal defenses. Provide input to costing
algorithms, particularly at the customer level.
• Attend customer meetings and lead discussions of project requirements and strategic planning.
• Ensure compliance of work with project's scope of work.
• Actively assess and help manage project realization.
• Ensure project milestones are met according to agreed upon timelines with high quality.
• May serve as a Data Management Customer Liaison for one or more customers.
• Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning,
assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining
employees; addressing employee relations issues and resolving problems. Approve actions on human resources
matters.

All responsibilities are essential job functions unless noted as nonessential (N).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
• Advanced knowledge of Data Management processes and systems
• Solid understanding of clinical drug development process
• Technical programming skills
• Outstanding written and oral communication skills
• Proven leadership skills
• Outstanding problem solving skills
• Excellent interpersonal skills
• Excellent organizational skills and demonstrated ability to delegate appropriately
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

MINIMUM REQUIRED EDUCATION AND EXPERIENCE
• Bachelor's degree, or educational equivalence, in clinical, biological or mathematical sciences or related field, or nursing
qualification with 10 years of relevant work experience including substantial people management experience; or
equivalent combination of education, training and experience

PHYSICIAL REQUIREMENTS
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech
• Extensive use of keyboard requiring repetitive motion of fingers
• Regular sitting for extended periods of time


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