Reports to:  Charlie Ann Rykwalder                                                                                                              

Collaborates with (if applicable):                                                                                                                  

Directly Supervises: None

Under general supervision, perform routine and some advanced administrative duties requiring general knowledge of organizational policies and procedures.

Build Trust: Operate with transparency, no hidden agenda; place confidence in colleagues, give proper credit to others. Follow through on agreed upon actions. Treat sensitive or confidential information appropriately. Keep emotions under control. Exhibit ethical and moral behavior in everyday business conduct.

Foster Communication: Demonstrate ability to carefully listen to others at all levels of the organization.  Seek and listen to feedback and be approachable. Express thoughts and ideas effectively.  Display and promote cross cultural sensitivity. 

Display Stewardship: Understand business implications of decisions.  Conserve organization resources.  Look for ways to improve and promote quality.  Take personal responsibility.  Use resources in an efficient and cost-effective manner. 

1.      Prepare and compose correspondence, reports, memorandums and other documents using basic and more advanced functions of computer applications and software packages.

2.      Answer and relay telephone calls, resolve routine inquiries and take appropriate messages.  Provide answers to routine inquiries.  Use discretion in information provided.

3.      Gather needed information and compile and prepare reports from varied resources.  Prepare and process reports based on a predetermined schedule.

4.      Coordinate and maintain calendar of events, appointments, meeting, and travel itineraries for Vice Chair of Research and Endocrine Research faculty.

5.      Order office supplies.

6.      Process basic payment requests, requisitions and process invoices.

7.      Greet and direct visitors. Distribute incoming mail and process outgoing mail. Organize and maintain file system. 

8.      Obtain records from referring physicians and ensure they are entered into Epic medical record.

9.       Create letters and correspondance in Epic to send to patients.

10.  Process and distribute clinical faxes

11.  Sends outside records, pre clinic & sugar log/meter readouts to be scanned

12.  Maintain office equipment such as changing toner in printer, copier and fax machine.

13.  Carry out recurring office procedures.  Respond to differing situations in the work of the area.

14.  Assist in special projects as needed.

Perform other duties as assigned.

Education:                     High School Diploma or equivalent

Experience:                   2 years of progressively responsible administrative support experience

Certifications/Licenses: None

Excellent oral and written communication skills are essential.  Strong critical thinking, problem solving and attentiveness to detail required.  Ability to demonstrate responsibility and dependability when completing assignments; plan and organize work according to established priorities and complete assignments accurately within established timeframes.  Demonstrates cooperation, courtesy and consideration when working effectively with varied people.  Ability to work independently and as part of a team.