HOSTING/CLOUD CAPACITY MANAGEMENT AND GOVERNANCE

Acxiom

Every week, Acxiom (NASDAQ: ACXM) powers more than a trillion transactions that enable better marketing results for 7,000+ global clients. With nearly 1.1 billion third-party cookies, a mobile reach of 200 million users and 50 publisher and developer partners, Acxiom’s digital reach will soon approach nearly every internet user in the United States – making us one of the most powerful “big data” companies in the marketing world.

The IT infrastructure needed to seamlessly manage Acxiom’s transformational marketing solutions is impressive, challenging and requires the best networking, systems administration, systems security and infrastructure architecture talent available. Acxiom is staffing up an IT hub in Austin for this purpose. If you are tops in the IT field, let’s talk.

Lead, Hosting/Cloud Capacity Management and Governance will work within the Infrastructure & Operations team to lead hosting delivery/operations and overall capacity management. This role will be the subject matter expert participating in incident triage involving 3rd party hosting providers, drive incidents to resolution, be the escalation point, verifying/challenging technical details or explanations provided by 3rd party hosting providers, manage infrastructure build outs, provide Cloud governance and ensure requirements can be delivered in a timeline manner. The role will lead the capacity and cost management including analysis of private and public cloud, inventory management, comparative analysis, allocations and development of thresholds.

What you will do:

Establish hosting/data center and cloud governance model, process and systems
Interface with internal and external management by evaluating and providing feedback on technical alternatives and appropriate actions to facilitate tracking, planning, and documenting systems in multiple data centers
Manage relationship and monitor performance of vendors contracted for the delivery of outsourced services
Interface with product owners and vendors to assess internal needs and vendor performance
Manage for the flow of inventory to include: Assets, Asset Tagging, Receiving, Depreciation, and Expense tracking and RMA's
Process routine inventory requests by validating receipts of goods and materials against requirements
Manage and monitor capacity of internal and external resources (physical, virtual, and cloud)
Establish operational cost models for the Infrastructure and Operations service catalog
Monitor the supplier service catalog to ensure the service catalog is fit for purpose and up-to-date
Ensure compliance with legal and administrative regulations governing the operation of 3rd party providers to include, but not limited to SOX compliance
Create and maintain of status reports, vendor SLAs
Identify and provide standard for gathering information for use in trend analysis and reports information to company management
Partners with business leaders and other IT teams to understand future business and application direction in order to strategically position the data center for growth
Examine and explore emerging technologies for possible position within the company's future business plans

What you will need:

Background in Amazon Web Services, hosting or data center, ISP peering, Cisco networking, NetApp storage, Linux or Windows
Background in cloud governance including utilization, financial processes, business management, monitoring, forecasting, and trending
Infrastructure and Operations experience in costs, inventory, capacity, and external cloud/hosting
PACT - Passion, Accountability, Creativity, Teamwork (foundation of Acxiom's culture)

What will set you apart:

Experience in IAAS
Documented success in relationship management of 3rd party providers

Acxiom’s expertise managing consumer data drives on-line, off-line and mobile marketing decisions for more than 7,000 global clients with worldwide annual revenue of $1.4 billion.

Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:

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Acxiom is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran or status as a qualified individual with a disability.

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