• Canberra location
• Executive level position

Do you want to work with teams of collaborative, driven, agile, problem solvers who are inspired and motivated to effect change in the travel industry? Are you passionate about delivering value to corporate customers through premium travel products and services?

Our Australian based sales force is embarking on an exciting new chapter to better align with best industry and sales practice, and truly put the customer at the centre of everything we do. Our renewed focus presents an exciting opportunity for growth within the Australian market.

Working within our Business and Government Sales function which is responsible for retaining and securing a portfolio of business customers for the Qantas Group and reporting to the Lead Strategic Account Manager - , Business & Government, your position as Strategic Account Manager owns the primary relationship with the Strategic Account to maintain and secure the business, with a key focus on delivering share and yield premium targets.

You will be responsible for:

• Developing and executing an account strategy and plan that is aligned with the customer’s business model, economic and competitive environment for securing revenue and share for each account in the allocated strategic account portfolio
  Developing and executing strategies for tactical activity;
• Implementing and embedding an account management framework for the Strategic Accounts to optimise share, revenue and yield while balancing cost of servicing
• Developing and implementing a multilevel key customer relationship strategy for the strategic accounts
• Maximising the performance of the each Strategic Account to target
• Developing and executing a selling and servicing plan which supports revenue generation (effort vs value) including the strategic approach to tailoring the value proposition to customer needs
• Manage key relationships with intermediaries and advisors to influence the buying behaviour to retain business
• Working within the parameters and guidelines of the sales management framework
• Building and presenting customised value propositions and commercial terms and negotiating the best commercial outcomes for Qantas aligned with strategic objectives
• Aligning effort allocation to market opportunity ensuring return on resource investment
• Having an up-to-date understanding and detailed knowledge of the market and competitive activity
• Participate in and support a winning culture of high performance within the Strategic Account Team

To be successful in this role you will display:

• Exceptional strategic account management and relationship management skills
• Experience in multiple selling styles and approaches in particular strategic and insight selling,
• Experience managing large corporates
• Experience managing and leading complex contract negotiations with senior managers
• Strong commercial orientation and high level of business acumen
• Demonstrated ability to deliver results within a complex and competitive business environment
• Highly developed , communication, influencing and collaboration skills at senior levels, both internally and externally
• Experience in strategy development and implementation
• Exceptional presentation skills
• Drives to exceed goals
• Demonstrated ability to offer unique perspectives on business issues, analyse data and information, and create customised solutions for customers
• Experience in leading and driving change
• Having an up-to-date understanding and detailed knowledge of the market and competitive activity
• Understanding of the benefits and function of a CRM and experience working with CRMs
• Ability to work autonomously, is self-motivated to achieve results and resourceful
• Have a learning mindset, and is motivated by learning and sharing knowledge
• Experience working in a high performing team
• Exceptional problem solving skills
• Ability to manage competing priorities and meet deadlines
• Demonstrated ability to make commercial decisions
• Participate in and support a culture of high performance

 Embrace the Spirit and submit your application today using the Apply button below.