Patient Account Biller II - Rancho Cordova, CA

UnitedHealth Group Incorporated

Position Description:

Health care isn’t just changing.  It’s growing more complex every day.  ICD10 replaces ICD9.  Affordable Care adds new challenges and financial constraints.  Where does it all lead?   Hospitals and health care organizations continue to adapt, and we are vital part of their evolution.  And that’s what fueled these exciting new opportunities.  

Who are we?  Optum360.  We’re a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise.  As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of revenue management services to health care providers nationwide.  

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be.  It’s an opportunity to do your life’s best work.  

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

This function is responsible for medical and ancillary billing. Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies. Provide input to policies, systems, methods, and procedures for the effective management and control of medical and ancillary billing. Manage and complete reconciliation of billing with accounts receivables. May also include quality assurance and audit of billing activities.

Primary Responsibilities:

• Maintain billing records through corrections and adjustments
• Perform data entry into claims when adjustments are needed for corrections and/ or additions.
• Participate in special projects
• Consistently meet established productivity, schedule adherence, and quality standards
• Proactively seeks to further develop billing process competencies
• Assist in implementation of process improvements
• Perform analysis and validation of documents and reports
• Maintain timely, accurate documentation for all appropriate transactions
• Ensure department and customer needs are met
• Resolve routine & complex questions & problems, referring more complex problems to higher levels

Requirements:

• High school diploma/ GED 
• Available to work 40 hours per week within the operating hours of the site (Monday - Friday 6am to 5pm and an occasional Saturday as needed for over time.)
• 1+ years of customer service experience using the telephone and computer as primary tools to perform job duties.
• 1+ years of basic proficiency with Windows PC applications which includes the ability to learn new and complex computer system applications
  
• 1+ years of work experience working within a team environment

Assets:

• Medicare and/ or Medical billing and/ or collections knowledge highly preferred
• 1+ years of experience with facility coding such as: ICD-9 & 10, HCPCS and Revenue and CPT Codes preferred
• UBO4 and/ or Electronic Claim Edit Suite experience highly preferred
• Intermediate proficiency of MS Office suite preferred (MS Word, Excel, Outlook and Visio)
  

Careers with OptumInsight. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. 

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

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