ADMINISTRATIVE ASSISTANT II

City of Chicago

NEW POSITION

ADMINISTRATIVE ASSISTANT II

DEPARTMENT OF AVIATION

BID/JOB ANNOUNCEMENT

IF YOU ARE A CURRENT CITY EMPLOYEE AND WANT TO EXERCISE YOUR CONTRACTUAL RIGHTS TO BID, YOU MUST APPLY ON THE BID ONLY SITE AT: www.cityofchicago.org/CAREERS

(Once the website opens, scroll down and click on the button titled “Bid Opportunities.”)

IN ADDITION, YOU MUST CHECK THE BOX ON THE CAREERS APPLICATION TITLED "ALREADY EMPLOYED BY THIS COMPANY", CORRECTLY ENTER YOUR EMPLOYEE ID, AND SELECT THE CORRECT BARGAINING UNIT. YOU MUST USE THE EMPLOYEE NUMBER FOUND ON THE UPPER LEFT-HAND CORNER OF YOUR PAY CHECK STUB LABELED “PAYEE/EMPLOYEE NUMBER.”

(NO OTHER FORMAT OR SYSTEM CAN BE USED TO OBTAIN YOUR EMPLOYEE NUMBER).

FAILURE TO CHECK THE “ALREADY EMPLOYED BY THIS COMPANY” BOX, ENTER YOUR EMPLOYEE ID, AND SELECT THE CORRECT BARGAINING UNIT WILL RESULT IN A REJECTED BID APPLICATION.

These positions are open to the general public and to all current city employees covered under the terms of the City's collective bargaining agreement with American Federation of State, County, and Municipal Employees (AFSCME) - BARGAINING UNIT1, 3, 4 & 5.

Number of positions: 1

Division: Security, ID Badging and Compliance

Under general supervision, performs specialized administrative functions following guidelines provided by the Airport Security Coordinator, related to the Airport Security Program in support of the ID Badging and Compliance Offices at O’Hare and Midway Airport. Duties include the issuance, maintenance and control of security access identification media and other related duties as required.

Duties:

Provide courteous, professional assistance to customers in person and/or by telephone
Answer, research and respond to customer inquiries and problems that arise during badging/security compliance related transactions
Explain program information, procedures and departmental policies to the general public
Confer with users to discuss issues such as access control needs, security violations and policy changes.
Initiate fingerprint based criminal history record checks
Modify security profiles to incorporate new information, correct errors, or change access media status
Compile documents and obtain data from various sources to ensure compliance with federal and departmental regulations for badge issuance and maintenance
Perform administrative duties in the Badging or Compliance offices including but not limited to, scanning documents, document control and administration of security clearances.

Location: Midway International Airport Security Building

Address: 5221 West 55^th Street, Chicago, IL

Days Off: Saturday and Sunday

Shift: Days, Monday-Friday

Hours: 7:00 a.m.-3:00 p.m., 8:00 a.m.-4:00 p.m., 8:30 a.m.-4:30 p.m.

THIS POSITION IS IN THE CAREER SERVICE.

Two years of progressively responsible administrative or secretarial experience, or an equivalent combination of training and experience.

NOTE: You must provide your transcripts or diploma, professional license, or training certificates at time of processing, if applicable

SELECTION REQUIREMENTS:

This position requires applicants to complete an interview which will include a written exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.

Preference will be given to candidates possessing the following:

· Previous work experience providing clerical and administrative support

· Previous experience providing customer service, both in person and over the telephone

· Previous work experience in the implementation of procedures and work standards to ensure accurate data entry and maintenance of computer records

· Previous work experience performing office duties such as answering phones, filing and data entry

Education & Employment Verification - Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.

NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.

VETERANS PREFERENCE NOTE: The City of Chicago offers Veterans Preference to both current, active military personnel AND military personnel who have served in the Armed Forces of the United States and have received an honorable or general discharge. Eligible candidates must have at least six months of active duty documented. In order to receive the veterans preference, candidates need to indicate whether or not they are a veteran by answering “yes” or “no” to the question on the online application that asks, “Are you currently serving on active duty for at least six months in the Armed Forces of the United States OR have you served in the Armed Forces of the United States on active duty for at least six months and received an honorable or general discharge?” In addition, you must attach documentation to verify your military service. For veterans, you must attach a copy of your DD214 to your online application which includes character of service status OR a letter from the United States Veterans Administration on official stationary stating dates of service and character of service. For active military personnel, you must attach a letter from your Commanding Officer on official stationary verifying your active duty, length of service, and character of service in the Armed Forces of the United States AND a copy of your military ID to your online application. Failure to answer the question and attach the required documentation will result in you not being considered for the Veterans Preference.

Evaluation: Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applicants will be accepted.

Residency Requirement: An employee must be an actual resident of the City of Chicago. Proof of residency will be required at the time of employment.

If you are disabled and require a reasonable accommodation to file your application, please contact the City of Chicago, Department of Human Resources at 312-744-4976, TTY: 312-744-5035. You will be required to provide information regarding your request.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Opportunity and Military Friendly Employer

City of Chicago Department of Human Resources

Rahm Emanuel, Mayor Soo Choi, Commissioner

See full job details and apply at employer site