Messaging Services Advisor - Symantec Enterprise Vault

Dell Inc.

 
We are currently looking for an Symantec Enterprise Vault - Messaging Advisor to work on the leveraged Messaging team. This individual will provide direction in the design, implementation and support of Enterprise Vault and/or Exchange in support of Dell Services customers.
Primary responsibilities:
· Manages/participates in project lifecycle and deliver projects on time, on budget & within spec.
· Guides/ consults customers with the definition of realistic requirements.
· Participates in team meetings and assists with definition of systems design.
· Assures projects adhere to published project management processes.
· Provides input regarding scalability, capacity and performance as solutions grow.
· Maintain documentation on existing architectures, standards, policies and procedures.
· Research new Enterprise Vault versions and features. Propose changes to existing architectures, standards, policies and procedures for review and approval.
· Identify and implement technologies, service packs and hotfixes that will improve reliability and overall system stability for the Enterprise Vault environment.
· Ensure Messaging Operations team has the ability to measure availability and capacity of the archive environment in addition to having monitoring and alerting.
· Ensure team members are included in all communications, project planning, requirements gathering and decisions.
· Ensure Messaging Operations team is included during planning, design, testing and implementation phases.
· Include documentation for full Operational turnover as a project deliverable for all projects.
 
Required Skills :
Possess a minimum of 2 years of professional Symantec Enterprise Vault infrastructure experience and some Exchange experience
· Understands, applies and may adapt fundamental concepts, practices and procedures related to systems engineering
and systems administration.
· Possesses a strong working knowledge of an Symantec Enterprise Vault Infrastructure business needs.
· Ability to recommend improvements to achieve Business goals and objectives.
· Must be able to provide assistance in Root Cause Analysis of problems.
· Strong knowledge of Symantec Enterprise Vault, Exchange, Active Directory
· Knowledge of Server and Networking principles pertaining to enterprise environment
· Build, implement, and manage products/solutions for hosted and remotely managed Symantec Enterprise Vault environments.
· Capable of maintaining a Messaging infrastructure according to company SLAs.
· Perform Messaging server administration, Messaging client troubleshooting and resolution.
· Test, configure and deploy operating system/software including Service Packs, upgrades, hot fixes, etc.
· Monitor results of Messaging application backup and recovery and troubleshoots of related issues.
· Analyze and, where possible, improve efficient Messaging delivery strategies.
· Design and implement related tasks such as load balancing, performance / load testing, anti-virus/anti-spam
defense, authentication protocols and disaster recovery scenarios.
· Bachelor's Degree in Computer Science/Information System or equivalent work experience in a large organization.
Desired Skills:
· Certification – Symantec Enterprise Vault
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