District Manager, Licensed Stores - Boston, MA

Starbucks Corporation

For U.S. Job Seekers

Starbucks is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.

 

Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com.

Being a District Manager at Starbucks is an incredible opportunity for someone looking to grow along with one of the world’s most admired and successful companies. To be a District Manager, you’ll need to be a motivator and mentor, someone who can guide the store managers in your district and develop their talent. You should have experience leading multiple stores, because you’ll also be responsible for ensuring district-wide customer satisfaction and measuring the financial performance of all the locations in your area. But most of all, you’ll be inspiring a team of great people committed to creating a welcoming environment. Starbucks is consistently rated as a great place to work and the people here love what they do.
 
Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:
Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:
Business Requirements - Providing functional expertise and executing functional responsibilities:
Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams.

Summary of Experience
•Progressively responsible retail experience (5 years)
•District Manager or equivalent level position (3 years)
•Experience analyzing financial reports
•Experience in a complex, fast-paced environment
•Experience in a multi-unit environment
•Retail management experience

 

Basic Qualifications
•Available to work flexible hours that may include early mornings, evenings, weekends and/or holidays
•3 or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers and responsibility for addressing customer issues, questions and suggestions OR
   - a Bachelors degree or higher in business or hospitality management; OR
   - 4 or more years of US military service
•High School degree/ GED
•5 or more years of management experience, defined as follows:
   - Direct supervision of 6 or more employees
   - Responsibility for training and developing teams
   - Coaching employees and planning for succession on a team
   - Responsibility for scheduling hours or controlling overtime OR
   - Bachelors degree or higher in business or hospitality management, regardless of management experience  OR
   - 4 or more years of US military service, regardless of management experience
•5 or more years of management experience, defined as follows:
   - Direct supervision over 2 or more employees
   - Responsibility for training and developing teams
   - Responsibility over a P&L, inventory management, other budget or sales target
   - Responsibility for managing labor costs (e.g., scheduling hours, controlling overtime, etc.) OR
   - a Bachelor degree or higher in business or hospitality management  OR
   - 4 or more years of US military service
•2 or more years of experience in a role training employees to comply with policies, rules, guidelines and standards; OR
   - Bachelors degree or higher in business or hospitality management OR
   - 4 or more years of US military service

 

Required Knowledge, Skills and Abilities
•Ability to manage the overall operations of multiple stores independently
•Knowledge of retail or restaurant industry operations
•Organization and planning skills
•Strong operational skills in a customer-service environment
•Supervisory skills
•Team-building skills
•Ability to communicate clearly and concisely, both orally and in writing
•Ability to build relationships
•Ability to handle confidential and sensitive information
•Working knowledge of business processes and system development

 

Education
•College degree in business or a closely related field may substitute for a portion of the required experience
•High school or GED
The first thing people love about working at Starbucks is the feeling of a warm sense of welcome created by others who genuinely enjoy what they do.
 
This great atmosphere is only one of the benefits of a career at Starbucks. There’s also the opportunity for career growth that comes with a quickly expanding company. A job at Starbucks can also come with a 401(k) savings plan, stock options, and health insurance for working as little as 20 hours a week.  We’re also passionate about our coffee.
 
These are a few of the reasons we’re consistently rated by FORTUNE magazine as one of the 100 Best Companies to Work For. Sound intriguing? Then apply today.



Starbucks is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.

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