ICAN Research Specialist

CDW Corporation

The ICAN Research Specialist provides pre-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our incident management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business.


Key Areas of Responsibility

 

Timely resolution of incidents flowing through ICAN’s incident management system requiring:

Responsibilities

Minimum Qualifications

Other Required Qualifications

Preferred Qualifications



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