Benefits Administrator - 1 Year Term
Cargill
Global HR Operations creates value to the businesses of Cargill by providing reliable, timely and cost-effective HR services.
As the Benefits Administrator reporting to the Benefits/Employee Relations Manager, you will provide support to the Global HR Operations team in Canada in the areas of HR Direct Dial, disability (STD) claims management, and benefits administration and analytics.
Principal Accountabilities:
50% - Assist in the overall management of the STD program including working directly with locations to resolve issues, working with vendor on inquiries and issue resolution, processing the pay file and managing STD claims
5% - Assist in benefit administration including things such as benefits booklet updates, website updates, life insurance claims, process documentation, benefit form management etc.
40% - Respond, manage and solve Cargill employee and retiree benefits and pension inquiries and issues utilizing the Remedy tracking system, PeopleSoft, and vendor websites.
5% - Prepare benefits reports that will assist management in strategy design and benefit plan rate setting
Required:
- 1-2 years of benefits experience
- Advanced Excel skills including pivot tables, v-lookups, formulas etc.
- Basic Microsoft Word skills
- Strong analytical, prioritization and problem solving skills
- Excellent customer service skills
- Strong communication skills with the ability to effectively communicate with vendors, Cargill retirees, and all levels of employees within the organization
- Ability to handle high workload volumes and meet multiple deadlines within tight timelines
- Must be eligible to work in Canada on a non-temporary basis
Preferred:
- Disability management experience
- Pension knowledge
- Bilingual verbal and written skills (French and English)
- PeopleSoft experience
- Call center experience
- Excel macros
- Strong desire to identify and execute on process improvements
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