Compliance Director-Retail Bank Operations

Citigroup Inc.

This critical position is responsible for providing Compliance support to the operations groups as well as AML, Fraud, Risk and Collectionsfor the Retail Bank.  The successful candidate will also represent U.S. Retail Compliance with internal and external stakeholders, provide compliance advice and subject matter expertise to keybusiness stakeholders, support regulatory relationships and exams, and participate in or oversee a variety of strategic and programmatic initiatives. 
  • Advise on key banking regulatory and compliance issues, and assist in managing the execution of regulatory requirements
  • Participate in the composition and development of key compliance policy/standards documents
  • Active support of regulatory examinations by the Office of the Comptroller of the Currency (OCC)and Consumer Financial Protection Bureau (CFPB), as well as reviews by Internal Audit that are related to the supported business units
  • Provide Compliance coverage for key Corporate and business initiatives, such as FATCA, Dodd Frank 1073, cyber-security matters, CitiKYC and the integration of Rainbow with CitiKYC.
  • Serve as the Compliance liaison for the business with respect to AML Matters impacting the consumer and small business portfolios; includes short-term and long term programs and initiatives involving account opening and servicing, sensitive account close-outs, uplifting customer files with current KYC information, currency transaction reporting and cash aggregation,and reviews of policies and procedures to ensure compliance with applicable regulations.
  • Participate on the bank’s Regulatory Control Matrix initiative, analyzing the applicability of specific regulatory requirements and coordinating the mapping of associated preventative/detective controls.
  • Participate in the Compliance Annual Risk Assessment (CARA) process, assisting in the identification of risk themes and the development of objectives and associated target measurements designed to both mitigate those risks and strengthen the overall Compliance program.
  • Provide Subject Matter Expertise to Operations (Citiphone,Operations Support, Internet Services, Client Research, Retirement Plan Services), Fraud Operations & Risk Management, Collections, SCRA and Unsecured Lending.   
  • Provide support of variety of consumer and business regulations, such as Reg CC, Reg E, Reg D, Reg J, Reg GG, Abandoned Propertyand SCRA as well as focus on UDAAP and Fairness during all project and process initiatives
  • Provide product/project support from a compliance perspective for Image ATM, Mobile Check Deposit, Debit Cards, and AML. 

-10+ years of experience working in the area of depositoryand consumer lending regulatory compliance, legal, or audit
-Solid understanding of bank regulatory, governance andcompliance obligations
-Strong background in Operations, Risk and Control
-Strong and current understanding of consumer and smallbusiness banking products and services
-Solid understanding of, and demonstrated ability to thrivein, complex, geographically-separated organizations
-Proven leadership record and level of comfort managing ateam of experienced Compliance professionals
-Proven experience as a significant contributor when assignedto or leading work teams
-Ability to work independently, manage multiple priorities,and communicate results orally and in writing effectively to all levels ofmanagement as well as team members
  • Strong skills in the use of Microsoft Word, Excel,PowerPoint, and Outlook
  • Excellent written and verbal communication, presentation,project management, and analytical skills
  • Bachelor’sdegree required -- secondary degree (MBA or JD) preferred

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