Human Centered Designer ~ Minneapolis, MN

UnitedHealth Group Incorporated

The Human-Centered Design Studio at UnitedHealth Group, a dynamic and growing asset at the largest health services company in the country, is currently seeking talented, full-time human centered designers to help us help people live healthier lives.

The opportunities to make a massive impact on health experiences have never been greater and UnitedHealth Group is in one of the best positions to make the changes we need. Join us as we explore and understand people through field research, develop deep insights into their lives, design the right products and services, and tell powerful stories about their impact on people's lives and the business.

The Human-Centered Design Studio is an enterprise-wide collective of human centered designers who work in-depth with business teams to create products, services, processes and business models that offer distinct new value propositions, enhance and extend consumer experiences and stretch and test our company's capabilities.

Candidates should be comfortable

Conducting observational research, interviews and workshops
Undertaking internal and external research activities
Generating conceptual frameworks and formulating insights related to the synthesis of the research data
Creating tangible, compelling design expressions that communicate vision, and help our colleagues develop great solutions.
Developing prototypes and iterate.
Preferred candidates will demonstrate strong strategic and business logic

Desired Qualifications

Master's Degree in Interaction or Industrial design or other related field preferred, Bachelor's Degree in Interaction or Industrial design or other related field Required

2+ years experience human-centered and/or participatory methods of Design Thinking to identify unmet customer, market and institutional needs with demonstrated track record of creating new service concepts or business strategies to meet those needs.

1+ years experience working with matrixed teams and partners (internal and external) to deliver solutions integrating change management strategies for successful adoption

Experience within a corporate and/or external management consulting firm focused on global strategic and strategy design.

Demonstrated knowledge of design tools and methods. Knowledge and experience with Service Design. (i.e. conducting observational research, interviews and workshops; undertaking internal and external research activities; generating conceptual frameworks and formulating insights related to the synthesis of the research data; creating tangible , compelling design expressions that communicate vision, and help our colleagues develop great solutions.)

Demonstrated experience with diverse work cultures, diverse ideas and needs.

Demonstrated ability to thrive in an ambiguous and dynamic environment and comfortable with non-hierarchical organizations.

Ability to work in multidisciplinary teams.

Outstanding verbal and written communication skills to include C-level executives

Intermediate to advance proficiency in Adobe Illustrator, In Design, Photoshop, Microsoft Office Suite

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.^SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

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