Client Service Manager

Prudential Financial, Inc.

 

The Client Service Manager (CSM) is responsible for maintaining and enhancing relationships with existing Defined Benefit (DB) Clients.  This position ensures client satisfaction through periodic client meetings and discussions covering service levels, plan utilization, product offerings, and fund investment performance. The CSM works with sales, plan administration, and operations staff and may participate in finals presentations. The CSM resolves complex problems and is assigned relatively smaller and less complex clients. Has a thorough understanding of clients requirements. While the CSM has overall responsibility for client relationships, day-to-day service and administrative issues are handled by plan administration staff.

 

 
 

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, disability status, protected veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

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