Store Manager - Norcross, GA

Starbucks Corporation

For U.S. Job Seekers

Starbucks is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.

 

Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com.

This could be just the place to start your career in retail management. As a Store Manager, your Starbucks store will be an important part of the local community. You'll help your store partners make connections with the customers they see every day. You'll lead your store's operations, staffing, customer satisfaction, product quality, financial performance and team development.  Best of all, you'll help your team create a welcoming environment. Starbucks is consistently rated as a great place to work and the people here love what they do.
 
Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:
Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:
Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:
Business Requirements - Providing functional expertise and executing functional responsibilities:
Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:

Summary of Experience
•Progressively responsible retail experience (3 years)
•Supervision (1 year)
•Experience analyzing financial reports

 

Basic Qualifications
•Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
•Available to work flexible hours that may include early mornings, evenings, weekends and/or holidays
•Available to work flexible hours that may include a total of 40 or more hours per week
•3 or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers and responsibility for addressing customer issues, questions and suggestions OR
  - a Bachelors degree or higher in business or hospitality management; OR
  - 4 or more years of US military service
•2 or more years of management experience, defined as follows:
 - Direct supervision over 2 or more employees
 -  Responsibility for training and developing teams
 -  Responsibility over a P&L, inventory management, other budget or sales target
 -  Responsibility for managing labor costs (e.g., scheduling hours, controlling overtime, etc.) OR
  - a Bachelor degree or higher in business or hospitality management  OR
  - 4 or more years of US military service
•High School degree/ GED

 

Required Knowledge, Skills and Abilities
•Ability to manage store operations independently
•Ability to manage effectively in a fast-paced environment
•Ability to manage multiple situations simultaneously
•Ability to manage resources ensuring established service levels are achieved at all times
•Interpersonal skills
•Knowledge of customer service techniques
•Knowledge of supervisory practices and procedures
•Organization and planning skills
•Strong operational skills in a customer-service environment
•Strong problem-solving skills
•Team-building skills
•Ability to communicate clearly and concisely, both orally and in writing
•Strong leadership skills, with the ability to coach and mentor others
•Ability to plan and prioritize workload
•Ability to handle confidential and sensitive information
Education
•College degree in business or a closely related field may substitute for a portion of the required experience
•High school or GED
  Physical Requirements 
·          Constant standing/walking
·          Occasional stooping, kneeling or crawling   
·          Occasional pushing, pulling, lifting or carrying up to 40 lbs
·          Occasional ascending or descending ladders, stairs, ramps.   
·          Constant computer/POS Register and bar equipment usage.
·          Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine. 
·          Constant reaching, turning, and performing precision work around bar area
·          Constant receiving detailed information through oral communication.
·          Constant talking, expressing or exchanging ideas by means of the spoken word
·          Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors.   
·          Constant clarity of vision at near and/or far distances 
 
The first thing people love about working at Starbucks is the feeling of a warm sense of welcome created by others who genuinely enjoy what they do.
 
This great atmosphere is only one of the benefits of a career at Starbucks. There's also the opportunity for career growth that comes with a quickly expanding company. A job at Starbucks can also come with a 401(k) savings plan, stock options, and health insurance for working as little as 20 hours a week.  We're also passionate about our coffee.
 
These are a few of the reasons we're consistently rated by FORTUNE magazine as one of the 100 Best Companies to Work For. Sound intriguing? Then apply today.



Starbucks is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

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