Compliance Director- Fair Lending & Sales Practices
Citigroup Inc.
This position will report into the Citi US Consumer and Small Business Head of Compliance and be responsible for the Fair Lending and Compliance Sales Practice Compliance program. This position will serve as a leader in the continuous development of the Fair Lending and Consumer Protection or Sales Practice programs established to keep pace with changes in product development, compensation models, marketing and sales distribution. As the designated Fair Lending Officer, this position will work with Corporate Fair Lending and across product Fair Lending Officers to complete annual risk assessments and monitor for any emerging risks or concerns. This position is also responsible for oversight of the retail banking sales practice program, which monitors for Unfair, Deceptive or Abusive Acts or Practices (UDAAP) unsuitable practices and works with Enterprise Risk Management for effective risk detection and controls. Specific activities include:
- Understanding and monitoring the legal and regulatory environment and provide up-to-date knowledge and expertise on relevant Fair Lending and Consumer Protection matters, as appropriate;
- Reviewing and assessing new products and marketing that may have Fair Lending risk, as needed.
- Building solid relationships with business risk, operations, training and branch services;
- Developing targeted risk based training based upon positions;
- Managing the Fair Lending and Mystery Shop program;
- Managing the investigations resulting from the Ethic's office;
- Providing compliance related metrics and reports to senior management;
- Interfacing with and managing Regulatory Exams, as needed.
Minimum of ten years of compliance related experience with a strong understanding of consumer protection regulations and the banking environment and ability to identify emerging consumer protection, fair lending and customer fairness (UDAAP) risks. Bachelor's Degree Required. Ability to lead and influence people to successfully execute strategies across functions and at senior levels using sound judgment. The successful candidate will have strong leadership and communication skills, ability to identify emerging risks and develop strategies to address, have the ability to work with multiple constituencies to monitor for full compliance coverage to meet business goals and ensure necessary changes are implemented.
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