Nature of the Work

Computer operators oversee the operation of computer hardware systems, ensuring that these machines are used as efficiently and securely as possible. They control the console of either a mainframe digital computer or a group of minicomputers and set controls on the computers and peripheral devices required to run computer tasks or "jobs." Operators maintain logbooks or operating records for each job run and list any events, such as malfunctions, that occur during their shift. Other computer operators perform and monitor routine tasks, such as tape backup, virus checking, software upgrading, and basic maintenance or help programmers and systems analysts test and debug new programs. Computer processing operations regularly run around-the-clock, allowing opportunities for evening, night, or weekend work. However, increased automation and telecommunication systems lessen the need for full-time coverage of operations and permits many operators to monitor systems remotely.

Education and Training

Computer operators generally require a high school degree and are trained by employers on the job. Most computer operators expect to advance to other positions in the information technology field within a few years.

Job Outlook

Employment change. Employment of computer operators is projected to decline rapidly because advances in technology are making many of the duties performed by these workers obsolete. The expanding use of software that automates computer operations gives companies the option of making systems more efficient, but greatly reduces the need for operators.

Job prospects. Experienced operators are expected to face competition for the few job openings that will arise each year to replace workers who transfer to other occupations or leave the labor force. Opportunities will be best for operators who have formal computer education, familiarity with a variety of operating systems, and knowledge of the latest technology.