Nature of the Work

Data entry and information processing workers enter data into a computer, operate a variety of office machines, and perform other clerical or administrative duties. Data entry and information processing workers also are known as word processors, typists, and data entry keyers, or, less commonly, electronic data processors, keypunch technicians, and transcribers. Word processors and typists set up and prepare reports, letters, mailing labels, and other text material. Some may work with highly technical material, plan and key complicated statistical tables, combine and rearrange materials from different sources, or prepare master copies. Data entry keyers input lists of items, numbers, or other data, e.g., customers' personal information, medical records, or membership lists, into computers or complete forms that appear on a computer screen. They also may reformat existing data, edit current information, or proofread new entries for accuracy. Data entry keyers may use scanners, electronically transmitted files, or other forms of character recognition systems. Generally, these employees work standard workdays, but technology allows many to work from remote locations, including home, or during off hours when processing demands are less.

Education and Training

Many data entry and information processing workers are hired right out of high school and trained on the job. Spelling, punctuation, and grammar skills are important, as is familiarity with standard office equipment and procedures. Students may acquire skills in keyboarding and in the use of word processing, spreadsheet, and database management software in high schools, community colleges, business schools, temporary help agencies, or using self-teaching aids such as books, tapes, and Internet tutorials.

Job Outlook

Employment change. Employment of data entry and information processing workers is expected to decline moderately. Improved technologies and greater social acceptance of workers performing their own data entry and information processing work will lessen the need for these workers, except for highly detailed or sophisticated work.

Job prospects. The need to replace workers who transfer to other occupations or leave this large occupation for other reasons will produce numerous job openings each year. Job prospects will be most favorable for those with the best technical skills and be willing to upgrade their skills continuously in order to remain marketable.