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Customer Retail Manager

Kraft Foods Inc.

Kraft Foods Group is an Equal Opportunity / Affirmative Action Employer.

Kraft provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990.  Applicants who need accommodation in the job application process should contact 847-646-6044 to request assistance.

 

 

 

 

 

 

 

 

 

 

Kraft Foods Group, Inc. (NASDAQ: KRFT) is one of North America’s largest consumer packaged food and beverage companies, with annual revenues of more than $18 billion.  With the spirit of a startup and the soul of a powerhouse, Kraft has an unrivaled portfolio of products in the beverages, cheese, refrigerated meals and grocery categories.  The company’s iconic brands include Kraft, Capri Sun, JELL-O, Kool-Aid, Lunchables, Maxwell House, Oscar Mayer, Philadelphia, Planters and Velveeta.  Kraft’s 22,500 employees in the U.S. and Canada have a passion for making the foods and beverages people love. Kraft is a member of the Standard & Poor’s 500 and the NASDAQ-100 indices.  For more information, visit http://www.kraftfoodsgroup.com/ and www.facebook.com/kraft.
 
Job Description
 
Broad function and scope of the position:
The Customer Retail Manager (CRM) will be responsible for driving the selling efforts to the customer as a member of the Retail Team. This position will represent the company to the customers Sales Division Management field team and will have assigned portfolio of products to represent. The CRM will pursue the following business strategies: Build growth of company franchises through the use of customer specific programs; Provide customers with internal and syndicated data to make informed decisions; monitor and positively influence retail execution.
The CRM may also have the responsible for developing strong relationships with Agency support to facilitate in-store execution and shelf management
Having a broad scope of both the customer contacts and revenue responsibilities, the CRM will be assigned to single customer in a geographic territory.
 
Primary responsibilities:
1. Develops annual and quarterly sales strategies to achieve and surpass revenue targets and to grow share for all assigned customers.
2. Develops and enhances field customer relationships to improve the organizational position within the customer
3. Achieves all assigned customer and organizational priorities
4. Integrates and communicates all promotional and customer opportunities across the appropriate business functions.
5. Maintains and effective communication process with the Retail and/or Agency leads to ensure alignment on retail priorities by attending retail planning meetings and conducting in-store work-withs.
6.Effectively monitors and communicates business KIP’s to all the sales leadership teams
7. Works in a team environment with CBL’s, Retail and/or Agency contacts, logistics to maximize growth opportunities
 
Internal and external contacts:
In this section, describe all internal and external clients of position, as well as the frequency of interaction.
 
Internal-
Customer Teams-Customer Vice Presidents (CVP), Customer Business Leads (CBL), Customer Category Managers (CCM), Agency Sales Managers
Others-Finance, Customer Logistics
 
External-
Agency Management


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